James

The directions said that a call would be given when the fabrics were received. It never came. The product is good but one of the bears was stitched with pink and it was for a boy.

James,

We received your survey regarding the bears you received from us.  We apologize for using pink thread for the one that was going to a male child.  There were no notations of this with the information we received. We strive to make everyone happy and are willing to remake the one for him if you like. We have reworded the confirmation letter a customer receives after placing an order.  Hopefully this will eliminate any confusion and better clarify when and for what reason we may contact a customer.  We thank you for your comments